Janet Mandell Privacy Policy
Janet Mandell, the App, provides an online luxury fashion rental and commerce experience, the Service, to merchants and customers who use Shopify to power their stores and transactions. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install or use Janet Mandell, we may be able to access certain types of information from your Shopify account as needed to provide the Service. This may include store information, order information, product and inventory information, customer information, fulfillment information, and other Shopify data made available to the App through the permissions you approve.
Additionally, we may collect personal information from you, from others who access the App on behalf of your store, and from customers who interact with your store. This may include names, addresses, email addresses, phone numbers, billing information, order details, rental or purchase history, sizing or style preferences, and other information submitted through the App or the Shopify-supported store experience.
We may also collect information about individuals who visit or interact with the store, such as IP address, web browser details, device information, time zone, referring and exit pages, date and time stamps, and information about cookies or similar technologies installed on the device.
How We Collect Personal Information
We collect personal information directly from the relevant individual, through your Shopify account, through the Shopify-supported store, and through technologies used to operate, secure, and improve the App.
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit www.allaboutcookies.org.
Log files track actions occurring within the App or store and may collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse or interact with the App or store.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and operate Janet Mandell.
We may use personal information to process transactions, support rentals and purchases, manage accounts, communicate with you, provide customer support, fulfill orders, coordinate returns, improve the App, monitor performance, detect and prevent fraud or misuse, and comply with legal obligations.
We may also use personal information to provide information about our products, services, features, or updates where permitted by applicable law.
Sharing Your Personal Information
We may share personal information with service providers and technology partners that help us operate Janet Mandell, process transactions, host and maintain the App, provide analytics, support communications, fulfill orders, manage returns, prevent fraud, and provide customer support. These service providers are permitted to use personal information only as necessary to perform services on our behalf.
We may also share personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, enforce our rights, protect the security of the App, or protect the rights, property, and safety of our users, customers, partners, and business.
Behavioral Advertising
We may use personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, where permitted by applicable law. For more information about how targeted advertising works, you can visit the Network Advertising Initiative educational page at www.networkadvertising.org.
You can opt out of some targeted advertising services by visiting the Digital Advertising Alliance opt-out portal at optout.aboutads.info.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information below.
If you are a European resident, we note that we process your information to fulfill contracts we may have with you or to pursue the legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order, complete a rental, create an account, or otherwise use Janet Mandell, we maintain personal information for our records unless and until you ask us to delete this information, subject to any administrative, legal, tax, accounting, fraud prevention, security, or operational obligations that require retention.
Data Protection and Security
We take the protection of your information seriously. Data transferred between the App, Shopify, and related services is protected using commercially reasonable security measures, including encrypted connections where appropriate.
We maintain access controls designed to limit access to personal information to authorized personnel, contractors, and service providers who need the information to operate, support, or improve the Service.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@janetmandell.com.